The Role of Local Economic Development and Environmental Health in the Emerging Funeral Home Sector in Mpumalanga, South Africa
The efforts of the different parts of the chain from undertaker, to environmentalist to local government are too disaggregated. There needs to be better coordination, because access to undertakers is very important for families when their close ones die.
Thank you to Antoine Germain, who conducted an initial interview with Bulelwa Maphela, and whose efforts have helped to make these insights accessible.
- There is a lack of coordination between undertakers, environmentalists and local government.
Emerging undertakers have issues with complying with environmental prescripts when handling human remains. Noncompliance is very high and environmentalists have to shut down lots of undertakers. The problem with that is that undertakers provide a necessary services.
They need help, because there are very few undertakers with sufficient storage to host lots of remains. When we look at the national development plan, one of the objectives is to support emerging businesses. Why is the business of human remains management not part of these emerging businesses.
The purpose of this paper was to find out what was missing.
There is a lack of coordination between undertakers, environmentalists and local government.
Environmentalists issue warnings, but there is no other follow-up except shutting down the undertaker.
What it means
The funeral directors have embarked on several strikes where one of the major grievances was that of not having a compliance certificate, though operational. Most of them are very small to run a mortuary because of the requirements. They end up outsourcing to established ones, where the certificate of compliance only belongs to the owner of the storage. When they have to collect human remains for their clients, in most cases they are not allowed, since they do not have the document.
They have opted that, the government should provide them with assistance to establish bulk storage, in order for the smaller ones to rent space.
They resorted into a three day strike, where no collection of human remains was allowed, from forensic, hospitals and homes. This strike had a potential of causing trauma.
Eventually the Department of Health listened, and in certain situations like collection of human remains for storage was not required. But this does not help the EHP who is supposed to inspect where the remains are stored.
How to use
- Within local government a dialogue has to begin between the Environmental Health office (EHP) and the Local Economic Development (LEDP): This is not to enforce, but a discussion to highlight the business challenges of the emerging funeral directors that lead to directors struggles with non-compliance.
- The Environmental health guidelines cannot be changed because of possible environmental consequences that may ensue: The local government has to open up their strategies in order for LEDP to have a wider scope.
- Emerging funeral directors provide a much needed service in communities: They do want to follow the guidelines of human remains management. However because of despair, not knowing who to talk to when they are found to be non-compliant, they continue to operate in the space of human remains management. Since this is the case, starting a dialogue may assist in making sure that the services are provided in accordance with the guidelines.
- There are emerging funeral directors who are fully compliant, there are those who wish to be like their peers in the industry, but because of starting this business from a disadvantaged background, and serving disadvantaged communities, they are left with no other option, but to serve their communities, regardless of their status of compliance